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Businesses, particularly small businesses, are always looking for ways to increase their profits. One way to do this is through publicity. However, many businesses are leery of advertising, since it is expensive, and many business owners do not know how many avenues are available for inexpensive or free advertising.
A small business can make the most of available publicity opportunities by having a good working relationship with the local media. Most newspapers have a business reporter, and any business owner should make it a point to call the reporter and find out what kinds of publicity are available. Most newspapers, as a matter of course, cover new business openings and have free space for listing promotions or awards for businesses. A new business owner might find it in his best interests to make an appointment with the business writer and go to the newspaper office for the purpose of promoting his business. He should carry a card with contact information, and should be prepared to talk about his business, and possibly, even have his picture taken. He should do this at least a month before his business opens so the reporter will have time to schedule a story about the opening. Lead time is everything. Business owners who give reporters a heads-up in time for them to coordinate a story into their schedule consistently find themselves with more copy in the newspaper.
The same holds true with television stations, although an owner may want to try to figure out a particular ¡°angle¡± for a story, such as opening a business in a long-abandoned building, or where few businesses have succeeded, or in a part of town where it would not be expected. Television newsrooms are always looking for the unexpected, the unique, and they will be more likely to cover a business that has an interesting angle.
A business owner should also expend the cash for a press kit that details what her business does. These need not be elaborate. They can consist of a press release on letterhead and a business card. An owner should include in the press release what the business does, how it operates, what it produces and who runs it. She should mail these in white, 9x12 business envelopes, pre-printed with the business letterhead and with a printed address label. She should also make certain the envelope is addressed to the current reporter for the business beat. Media outlets have frequent turnover, so a phone call to confirm who is the business reporter, and how his or her name is spelled, will ensure the kit gets to the correct person. A hand-written note enclosed with the kit is always acceptable. It should say something like, ¡°Thank you for listing my business in your business briefs section. I do appreciate it.¡± Owners should take the time to do this because media outlets receive a lot of mail, and much of it is from people who are running a 50-cent operation and try to cut costs by sending cheap photocopied press releases in long envelopes. They are often thrown away. A professional-looking kit gets more results.
Business owners can also use publicity to their advantage by sponsoring charitable events. Organizations like the American Red Cross are always looking for places to hold blood drives, for example, and these generally get free advertising in the daily calendars that media outlets provide as a service to the community. They may partner with the organization to give out coupons for free merchandise, for instance, when someone donates a pint of blood. A business known for sponsoring and partnering with charitable organizations builds up tremendous goodwill in the community. People will patronize the business that helps out their city or town.
Owners should take any opportunity to hold a non-profit benefit on their premises. They will get free media coverage and will probably increase their sales as a result. This is also true of businesses that make a point of hiring special-needs employees. Media outlets are always looking for stories that feature special-needs persons doing well in the community, and these stories help spread good news about the business.
Often, newspapers will have special advertising drives during the year, when their ad departments offer discounted advertising to businesses for a special section, such as a home and garden supplement in the spring, or a ¡°business card¡± page for July 4. Business owners should always take advantage of these offers, if at all possible. They will receive prominent advertising at steep discounts. A business owner should also contact an advertising representative for the newspaper, so as to stay informed about these kinds of drives.
In short, any positive publicity is good publicity, whether a business promoted someone to manager, or won the city beautification award.
Making use of the free and discounted advertising available, giving media representatives ample advance notice of possible stories, and supporting efforts for community betterment will help boost a business¡¯s profits without breaking the budget. |
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